Pilot ‘hyperlocal’ job support scheme in England shows promising signs of effectiveness | Unemployment


A government-funded pilot of “hyperlocal” job support in 10 neighbourhoods across England has shown “promising early signs of effectiveness”, including for young people, and could be scalable nationwide, a new evaluation has shown.

The JobsPlus scheme, backed by the Department for Work and Pensions (DWP) and the Youth Futures Foundation, an independent non-profit organisation, focuses intensive support in a small area of predominantly social housing. Echoing a similar, long-established scheme in the US, “community champions” at each site help to engage hard-to-reach people in the local area.

Residents of social housing are almost twice as likely to be unemployed as the population as a whole, and many of the participants have barriers to work such as caring responsibilities or a health condition.

JobsPlus caseworkers offer one-to-one support, financial help with needs such as interview clothing or transport to facilitate finding work, and can connect clients with local employers, Jobcentre Plus offices or NHS services.

The evaluation found the pilots were “engaging residents who are typically further from the labour market and who may require longer and more intensive support before employment outcomes can be achieved”.

‘Everything is done within the community so that [clients] don’t have to venture out as much – sometimes it’s about building their confidence,’ says Lyndsey Henry, left, seen here with her fellow caseworkers at the pilot scheme in Stockton on Tees. Photograph: Gary Calton/The Guardian

Between July 2024 and December last year, 27% of the 1,000-plus participants in the scheme had achieved a positive employment outcome – in the vast majority of cases, moving from unemployment into a job, or for a few, finding a better job.

Participants as a whole reported “improvements in mental health including reduced anxiety, low mood and social isolation alongside improved resilience”, the evaluation found, many feeling these improvements were “essential precursors to applying for roles or sustaining work once secured”.

About a third of those enrolled so far (31%) are aged 16-24, compared with 12% of local people in the eligible locations.

Labour is keen to experiment with ways of supporting young people into jobs or training, with the number of 16-to 24-year-olds not in employment, education or training (Neet) exceeding 1 million for the first time in a decade. The former minister Alan Milburn is reviewing this issue for the government, and underlined the scale of the problem in his interim report last month.

Stephen Evans, the chief executive of the Learning and Work Institute, the independent policy and research organisation which is running the pilot schemes, said: “With over a million young people now estimated to not be in education, employment or training, it’s time to move from analysis to action.

“We welcome findings that the hyperlocal approach of JobsPlus offers that chance of action: proactively finding and supporting young people in their local communities, and offering wrap-around support that understands them as people.”

The 10 pilot schemes, in locations including Stockton-on-Tees, Toxteth and Wirral on Merseyside, and Penge in south London, have been funded by DWP until next March.

Diana Johnson, the minister for employment, said too many young people were ‘not accessing the support that exists to help them, and that must change’. Photograph: Jonathan Brady/PA

The minister for employment, Diana Johnson, said: “Too many young people are currently not accessing the support that exists to help them, and that must change. That’s why we are backing innovative approaches like JobsPlus, which works directly with local communities to find and support young people.”

She added: “JobsPlus complements our youth guarantee – our commitment to giving every young person the chance to earn or learn – by reaching those who have fallen furthest from the system.”

The evaluation was carried out by the independent Institute for Employment Studies, which said the scheme could be scaled up nationally.

One aspect of the pilots has been a £400 “into work bonus” for people who manage to find a job and remain employed for two months. The evaluation found this was “useful but not central” to achieving successful outcomes.



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