\n The NSW transport department said last night that passengers on Sydney Trains and NSW TrainLink regional rail services “should expect flow-on impacts” and “plan ahead and check the latest service information before commencing their journey due to ongoing disruptions affecting rail operations”.
\n Victorians have been advised “not to travel on V/Line services” if possible, with regional train services reduced to “a very limited coach service”.
\n Metro rail services in both Sydney and Melbourne remain unaffected.
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hour commuters waiting at Southern Cross station in Melbourne”,”caption”:”Peak hour commuters waiting at Southern Cross station in Melbourne after delays to V-Line services on Wednesday evening.”,”credit”:”Photograph: Donna Lu/The Guardian”}}],”attributes”:{“pinned”:false,”keyEvent”:true,”summary”:false},”blockCreatedOn”:1783542005000,”blockCreatedOnDisplay”:”16.20 EDT”,”blockLastUpdated”:1783542197000,”blockLastUpdatedDisplay”:”16.23 EDT”,”blockFirstPublished”:1783542198000,”blockFirstPublishedDisplay”:”16.23 EDT”,”blockFirstPublishedDisplayNoTimezone”:”16.23″,”title”:”Commuters urged to plan ahead as Telstra outage disrupts transport networks”,”contributors”:[{“name”:”Achol Arok”,”imageUrl”:”https://i.guim.co.uk/img/uploads/2026/06/25/Achol_Arok.jpg?width=300&quality=85&auto=format&fit=max&s=d63b48b4a1ddf68e6bfb836db0a329ac”,”largeImageUrl”:”https://i.guim.co.uk/img/uploads/2026/06/25/Achol_Arok,_L.png?width=300&quality=85&auto=format&fit=max&s=d5e87a3747e65a10205b32ba05218416″}],”primaryDateLine”:”Wed 8 Jul 2026 16.50 EDT”,”secondaryDateLine”:”First published on Wed 8 Jul 2026 16.20 EDT”},{“id”:”6a4ead788f08fa9e96d5d830″,”elements”:[{“_type”:”model.dotcomrendering.pageElements.TextBlockElement”,”html”:”
Late last night, Telstra confirmed a secondary issue flowing on from yesterday’s widespread national mobile outage. They say the new issue is “impacting some calls including Triple Zero”.
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Telstra said when some customers were calling triple zero, they would receive an error message and the phone will try to connect to an alternative network.
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The company said customers should wait for the phone to connect to another network, or use a different phone to make the call.
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We’re working urgently to resolve this issue.
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The company made over 300 welfare checks to people who attempted to dial triple zero during yesterday’s outage. The company’s chief executive, Michael Ackland, said the number of calls appeared to be higher than normal, which suggested some customers may have been dialling triple zero to check if it worked during the outage.
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Good morning and welcome to our live news blog. I’m Martin Farrer with the top overnight stories and then it’ll be Nick Visser with the main action.
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We’re still feeling the effects of yesterday’s nationwide outage of Telstra’s mobile network, more than 24 hours on (and long after the carrier declared it fixed). Some still can’t make triple zero calls, and many trains are still out of action, especially in regional areas.
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The ABC has rejected claims that its journalism has stoked antisemitism as executives from the corporation and SBS front the antisemitism royal commission today.
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The International Monetary Fund says forecasts for Australia’s economic growth in this financial year are unchanged despite the war in the Middle East, but trimmed its estimate for 2025-26.
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More coming up.
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Key events
A quick update on that “secondary issue” with Telstra’s mobile network.
The carrier just issued this statement:
6:30am – Restoration work continues on secondary issue
Overnight, our team have made good progress reducing the occurrence of the subsequent Triple Zero calling error by approx. 90%. and will continuing work to eliminate this issue entirely.
Our welfare checks process remains in place, and we continue to advise customers who experience the issue to wait for the call to be connected via an alternative network or recall using a different phone.
Achol Arok
Liberal frontbencher Andrew Hastie has said he believes he is in a “very good position” within the party to fight back against the existential threat of One Nation.
He told ABC’s 7.30 that he rejects Pauline Hanson’s calls for “monoculturalism”, accusing One Nation of being “focused on a hostile takeover of the centre right”.
I sit with most reasonable Australians somewhere in the centre. I think there is a third way. We’re all signed up to the Australian project. I think immigration has happened, that’s a reality.
It doesn’t matter where you’re from or what colour your skin is, if you sign up to our shared language, which is English, our shared institutions, like Parliament, and the rule of law or our judiciary, and if you sign up to our shared symbol, the Australian national flag, you’re Australian,” Hastie said
Victoria’s V/Line regional train network is still suffering the after-effects of yesterday morning’s Telstra outage.
According to an update early this morning, passenger services are still not operating – and that includes this morning’s peak services.
The notice, from 5.30am, adds:
We advise passengers to please defer non-essential V/Line travel. We acknowledge this has been inconvenient to many people and thank passengers for their patience as work continues to safely restore services.
A Liberal senator in South Australia claims there has been a “tragic death” following a failure to connect to triple zero during yesterday’s Telstra outage.
However police say they aren’t aware of the case.
At 7pm on Wednesday, Kerrynne Liddle posted on Facebook:
My office has received a report of a tragic death following an apparent failure to connect to Triple Zero during a life-or-death emergency amid Telstra’s nationwide outage today
This death of an elderly South Australian represents a devastating failure for their family. Our thoughts are with them.
No Australian should ever be unable to connect to Triple Zero when their life depends on it.
However, the verified account for South Australia police replied to the post around two hours later, saying “South Australia police are not aware of any death in South Australia today as a result of the Telstra nationwide outage”.
Commuters urged to plan ahead as Telstra outage disrupts transport networks
Achol Arok
Public transport commuters in New South Wales and Victoria have been urged to plan ahead and seek alternative travel plans this morning as networks continue to be affected by yesterday’s Telstra outage.
The NSW transport department said last night that passengers on Sydney Trains and NSW TrainLink regional rail services “should expect flow-on impacts” and “plan ahead and check the latest service information before commencing their journey due to ongoing disruptions affecting rail operations”.
Victorians have been advised “not to travel on V/Line services” if possible, with regional train services reduced to “a very limited coach service”.
Metro rail services in both Sydney and Melbourne remain unaffected.
‘Secondary issue’ affecting Telstra triple zero calls following outage
Josh Taylor
Late last night, Telstra confirmed a secondary issue flowing on from yesterday’s widespread national mobile outage. They say the new issue is “impacting some calls including Triple Zero”.
Telstra said when some customers were calling triple zero, they would receive an error message and the phone will try to connect to an alternative network.
The company said customers should wait for the phone to connect to another network, or use a different phone to make the call.
We’re working urgently to resolve this issue.
The company made over 300 welfare checks to people who attempted to dial triple zero during yesterday’s outage. The company’s chief executive, Michael Ackland, said the number of calls appeared to be higher than normal, which suggested some customers may have been dialling triple zero to check if it worked during the outage.
Welcome
Good morning and welcome to our live news blog. I’m Martin Farrer with the top overnight stories and then it’ll be Nick Visser with the main action.
We’re still feeling the effects of yesterday’s nationwide outage of Telstra’s mobile network, more than 24 hours on (and long after the carrier declared it fixed). Some still can’t make triple zero calls, and many trains are still out of action, especially in regional areas.
The ABC has rejected claims that its journalism has stoked antisemitism as executives from the corporation and SBS front the antisemitism royal commission today.
The International Monetary Fund says forecasts for Australia’s economic growth in this financial year are unchanged despite the war in the Middle East, but trimmed its estimate for 2025-26.
More coming up.
